I am starting a service where people can call in to take care of any of their online needs like email, shopping and research over the phone.
Overall, I need an effecient way to time people when they call and charge them accordingly and possibly to save their personal info and to connect their calls to different agents with some sort of telephone system.
Would be more than happy to receive guidance as I must set this up overnight.
I don’'t think its realistic to do it overnight.
You have a lot of thins to research here,
Payment Gateway
CRM
VOIP system
Hardware
SIP trunk
and many more
@Outworq The only tricky part is finding a call center that has the option of timing inbound calls and charging the customers accordingly, otherwise there are nanny good software’s out there, just search for call center software.
Well, even if I could just time the customers as they call, that would be amazing since I could charge them seperatly, would the call center softwares take care of that?
@Outworq have a look at https://paypercall.com/technicalsupportline.html
@Master said in Need help building new software:
@Outworq have a look at https://paypercall.com/technicalsupportline.html
@Outworq Thus really looks like all you need, even the CC customers enter though the phone.
